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SOFT SKILLS TRAINING COURSES

SOFT SKILLS 
TRAINING AND CERTIFICATION

APTC Training provider, our trainers are highly certified and  professionals who will tailor the training to your needs. Our courses are designed to reassure you and equip you with skills. All our instructors are registered with HRDF.

 

 Soft Skills You Need in Today's Workforce

  • Leadership Skills. Companies want employees who can supervise and direct other workers. 

  • Teamwork. 

  • Communication Skills. 

  • Problem-Solving Skills. 

  • Work Ethic. 

  • Flexibility/Adaptability. 

  • Interpersonal Skills.

 

What are soft skills?

Soft skills focus on who people are, as opposed to what they are trained in. They serve to represent your approach to life and work. Simply put, soft skills are interpersonal skills hardwired to an individual’s personality, and they characterize how you interact with other people in the workplace.

Essentially, soft skills are the people skills, personality skills, and communication abilities your workforce needs for the long-term success of your organization. After all, almost every job requires employees to engage with others, either inside or outside of your organization, making these skills something not to be overlooked.

Soft skills vs hard skills

 

We’ve already explained how soft skills are more personality-focused, rather than being based on qualifications or work experience. Soft skills include people skills, social skills, character traits, interpersonal skills, and transferable skills.

Hard skills, on the other hand, are technical skills that are job-specific. The hard skills of your workforce come from education, certifications, training, and work experience. These skills can be taught, are measurable, and have the ability to be tested through exams and practical assignments. 

 

While hard skills are learned and mastered over time, soft skills are often harder to develop and difficult to evaluate and measure. Let’s use an example of a course instructor and examine what typical soft and hard skills would be required for this role.

 

Instructor’s hard skills:

 

  • Thorough knowledge of curriculum

  • Developing lesson plans

  • Developing education strategies

  • Grading learner work, exams, and so on

  • Using appropriate technology

Instructor’s Soft skills:

Let’s take a closer look at some topics of soft skills that are sought after for any workforce:

  • Self-motivation

  • Teamwork

  • Creativity

  • Time management

  • Organization

  • Flexibility

  • Conflict resolution

  • Positivity

  • Communication

  • Leadership

  • Problem-solving

  • Critical observation

Why you should care about soft skills

Soft skills are becoming more and more coveted, with many organizations giving them the credit they deserve. Soft skills provide you with a confident, satisfied workforce that will sustain your organization.

IN-HOUSE/PUBLIC/ON-SITE/ONLINE TRAININGS

CERTIFIED TRAINERS WITH HRDF CERTIFICATION.

ADVANCED PROFESSIONAL TRAINING AND CONSULTANCY PLT©
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TITLES: AEROSPACE QUALITY MANAGEMENT SYSTEM

COURSES

AEROSPACE QUALITY MANAGEMENT SYSTEM

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TITLES: ADMINISTRATIVE ESSENTIALS

COURSES

MEETING MANAGEMENT SKILLS

ADMINISTRATIVE ASSISTANT SKILLS

MINUTE TAKING SKILLS

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TITLES: BUSINESS AND LANGUAGE SKILLS

COURSES

EFFECTIVE BUSINESS COMMUNICATION SKILLS

EFFECTIVE REPORT WRITING SKILLS

EFFECTIVE PROPOSAL WRITING SKILLS

EFFECTIVE PRESENTATION SKILLS

EFFECTIVE ENGLISH COMMUNICATION FOR EXECUTIVES

EFFECTIVE ENGLISH COMMUNICATION FOR NON-EXECUTIVES

MALAY LANGUAGE FOR EXPATRIATES

SUCCESSFUL COACHING AND MENTORING

SUCCESSFUL TIME MANAGEMENT

EFFECTIVE DECISION-MAKING SKILLS

SUCCESSFUL ENTREPRENEURSHIP SKILLS

MARKETING COMMUNICATION SKILLS

MIND MAPPING TECHNIQUES

EFFECTIVE NEGOTIATION SKILLS

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TITLES: BOOKKEEPING

COURSES

FINANCE FOR NON-FINANCE MANAGER FOR MIDDLE LEVEL MANAGEMENT
FINANCE FOR NON-FINANCE MANAGER FOR TOP LEVEL
PRACTICAL GUIDE ON CASH FLOW & WORKING CAPITAL
BOOKKEEPING FOR BEGINNERS – LEVEL 1
BOOKKEEPING FOR BEGINNERS – LEVEL 2
BOOKKEEPING FOR BEGINNERS – LEVEL 3
BUDGETING, FORECASTING & COST MANAGEMENT
BOOKKEEPING FOR MICRO BUSINESS
CASHFLOW MANAGEMENT FOR SMALL BUSINESS
HOW TO CALCULATE PRODUCT / SERVICE MARGIN
PRODUCT COSTLY & PRICING STRATEGY FOR SMALL BUSINESS / BEGINNERS
HANDLING FULL SETS OF ACCOUNTS
PURCHASING PROCEDURE

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TITLES: BUSINESS PLANNING

COURSES

STRATEGIC PLANNING

RISK MANAGEMENT SKILLS

CRISIS MANAGEMENT

BUDGETING FOR MANAGERS

BUSINESS SUCCESSION PLANNING

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TITLES: CAREER DEVELOPMENT

COURSES

CAREER COUNSELLING

SELF ESTEEM IMPROVEMENT AND ASSERTIVENESS

GOAL SETTING SKILLS

SELF-LEADERSHIP SKILLS DEVELOPMENT

WORKPLACE TECHNOLOGY ISSUES

PLANNING & SCHEDULING SKILLS FOR MANAGERS

PROFESSIONAL TIME MANAGEMENT SKILLS

BUSINESS ETIQUETTE

RESEARCH SKILLS DEVELOPMENT

WRITING REPORTS AND PROPOSALS

ADVANCED WRITING SKILLS

BUSINESS WRITING SKILLS DEVELOPMENT

TIME & TASK MANAGEMENT SKILLS DEVELOPMENT

INSPIRING POSITIVE WORK ATTITUDE

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TITLES: CONFLICT RESOLUTION

COURSES

CONFLICT MANAGEMENT AND RESOLUTION

CONFLICT MANAGEMENT

EMPLOYEE DISPUTE RESOLUTION

CONFLICT RESOLUTION

CONFLICT RESOLUTION SKILLS

MANAGING DIFFICULT CONVERSATIONS

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TITLES: COMMUNICATIONS

COURSES

EFFECTIVE COMMUNICATION SKILLS

BUSINESS COMMUNICATION

EFFECTIVE COMMUNICATION AT WORKPLACE

EFFECTIVE PRESENTATION SKILLS

ACTIVE LISTENING

BUSINESS ETIQUETTE

NETWORKING FOR SUCCESS

GIVING EFFECTIVE FEEDBACK

WORKPLACE COMMUNICATION SKILLS

MANAGING DIFFICULT CONVERSATIONS

TELEPHONE TECHNIQUES

ENGLISH FOR EXECUTIVES

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TITLES: COMMUNICATION & LANGUAGE SKILLS

COURSES

ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION

COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST

COMMUNICATE WITHOUT FEAR

CROSS-CULTURAL COMMUNICATION

EFFECTIVE TELE-CONFERENCE COMMUNICATION

EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS

FOR CON-CALL MEETING

ENGLISH FOR HOSPITALITY INDUSTRY

INTRA & INTERPERSONAL SKILLS

ESSENTIAL BODY LANGUAGE

MANAGING GLOBAL TALENT

PERSONALITIES & ORGANIZATIONAL COMMUNICATION

PERSUADING, NEGOTIATING AND INFLUENCING SKILLS

(BUSINESS RELATIONS)

PERSUADING, NEGOTIATING AND INFLUENCING SKILLS

(EMPLOYEES RELATIONSHIP)

PRACTICAL ENGLISH FOR EMPLOYEES

PRACTICAL PRESENTATION IN 24 HOURS

PUBLIC SPEAKING WITH IMPACT

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TITLES: CUSTOMER SERVICE

COURSES

CALL CENTRE

TELEMARKETING & TELEPHONE SALES

MANAGING CUSTOMER SERVICE

CUSTOMER SERVICE

HANDLING TODAY’S DIFFICULT CUSTOMERS

MANAGING THE FRONT OFFICE

MANAGING TELEPHONE ETIQUETTE

INTRODUCTORY TO OFFICE ADMINISTRATION SKILLS

STRESS GET-AWAY: FACIAL & PERSONAL MAKEUP

ESSENTIALS OF TRAINING & DEVELOPMENT

KNOWLEDGE IS ORGANISATIONAL WEALTH: HOW TO

ENCOURAGE EMPLOYEES TO SHARE JOB KNOWLEDGE?

COACHING CREATE SUCCESS

CREATIVE PROBLEM SOLVING & DECISION MAKING

CREATIVE PROBLEM SOLVING

LEADERSHIP SKILLS

MANAGING, LEADING, COURTING & EVOLVING

WORKFORCE GEN X, Y & Z

STRESS MANAGEMENT

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TITLES: CORPORATE

COURSES

CHANGE MANAGEMENT (EFFECTIVE CHANGE MANAGEMENT IN ORG.)

PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF

MATERIAL MANAGEMENT & INVENTORY CONTROL

FINANCIAL MANAGEMENT

RISK ASSESSMENT AND RISK MANAGEMENT

EFFECTIVE TECHNICAL REPORT WRITING

EFFECTIVE WAREHOUSE MANAGEMENT

8 D PROBLEM SOLVING AND REPORTING METHOD

KAIZEN: LEAN MANUFACTURING

CONTINUOUS PROCESS IMPROVEMENT (CPI)

TOTAL QUALITY MANAGEMENT

ROOT CAUSE ANALYSIS (RCA)

5 S FOR OPERATION EXCELLENCE

INVENTORY STRATEGIC MANAGEMENT

COST OF POOR QUALITY (COPQ)

QUALITY CONTROL CIRCLES (QCC)

7 QUALITY CONTROL CIRCLES (7 QCC)

KANBAN AND JIT IN ACHIEVING EXCELLENCE OPERATION

Construction Managers

TITLES: CONSTRUCTION MANAGEMENT

COURSES

STRATEGIC THINKING, PLANNING & IMPLEMENTATION

PROJECT MANAGEMENT FOR BEGINNERS

ADVANCED PROJECT MANAGEMENT FOR PRACTITIONERS

COMMUNICATION SKILLS

CONFLICT MANAGEMENT AND RESOLUTION

DEVELOPING LEADERSHIP SKILLS

EFFECTIVE PLANNING AND IMPLEMENTATION FOR MARKETING

ROOT CAUSE ANALYSIS

PROJECT RISK MANAGEMENT

ORGANIZATIONAL DEVELOPMENT AND CHANGE

ORGANIZATIONAL BEHAVIOR

CONTRACTS AND PROCUREMENT MANAGEMENT

HUMAN RESOURCE MANAGEMENT

MANAGING STAKEHOLDER AND EXPECTATIONS

PROJECT ORGANIZATION AND STRUCTURE

PROJECT QUALITY MANAGEMENT

PROJECT CHANGE CONTROL AND MANAGEMENT

Mechanical Engineer

TITLES: ENGINEERING

COURSES

VALUE STREAM MAPPING

PROBLEM MANAGEMENT

ROOT CAUSE ANALYSIS

RISK MANAGEMENT TOOLS AND TECHNIQUES

REENGINEERING FOR PERFORMANCE IMPROVEMENT

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TITLES: EMPLOYEE TRAINING AND DEVELOPMENT

COURSES

LEADERSHIP FOR GROWING EXECUTIVES

LEADING EFFECTIVE ORGANIZATIONAL CHANGE

SUPERVISORY AND LEADERSHIP PROGRAMME

DEVELOPING LEADERSHIP SKILLS

LEADING EFFECTIVE ORGANIZATIONAL CHANGE

EFFECTIVE SUPERVISORY SKILLS

SUPERVISORY SKILLS

TIME MANAGEMENT

PLANNING & COORDINATING

CREATIVE THINKING FOR PROBLEM SOLVING

EFFECTIVE INTRA AND INTERPERSONAL SKILLS -BUILDING SUCCESSFUL WORK RELATIONSHIP

CUSTOMER SERVICE MINDSET-CREATING A WIN-WIN SOLUTIONS

COACHING SKILLS

HABITS OF HIGHLY EFFECTIVE PEOPLE

COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST

COMMUNICATE WITHOUT FEAR

CROSS-CULTURAL COMMUNICATION

EFFECTIVE TELE-CONFERENCE COMMUNICATION

CHANGE MANAGEMENT

EFFECTIVE SUPERVISORY SKILLS

ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION

ENGLISH FOR HOSPITALITY INDUSTRY

ESSENTIAL BODY LANGUAGE

EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS FOR CON-CALL MEETING

BUSINESS ETIQUETTE

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TITLES: EMOTIONAL INTELLIGENCE

COURSES

STRESS MANAGEMENT AND COMMUNICATION SKILLS

STRESS MANAGEMENT

EMOTIONAL INTELLIGENCE (EQ)

ANGER MANAGEMENT

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TITLES: EMPLOYMENT LAW (BASIC TRAINING PROGRAMS)

COURSES

EMPLOYMENT ACT 1955

EMPLOYMENT CONTRACT

EMPLOYMENT DISPUTES

EXAMPLE: WAGES, ABSENTEEISM, INDISCIPLINE, CORRUPTION, INSUBORDINATION, THEFT COMMISSION & MISCONDUCT.

SETTLING DISPUTES – HR ROLE

Business Meeting

TITLES: EMPLOYMENT LAW (ADVANCED TRAINING PROGRAMS)

COURSES

SHOW CAUSE

DOMESTIC INQUIRY

PUNISHMENT

APPEAL

JUDICIAL REVIEW

CASE STUDY

FOREIGN WORKERS

*AGENCY CONTRACT

*WORK PERMITS

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TITLES: HUMAN RESOURCE MANAGEMENT

COURSES

INTRA & INTERPERSONAL SKILLS

MANAGING GLOBAL TALENT

PERSONALITIES & ORGANIZATIONAL COMMUNICATION

PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (BUSINESS RELATIONS)

PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (EMPLOYEES RELATIONSHIP)

PRACTICAL ENGLISH FOR EMPLOYEES

PUBLIC SPEAKING WITH IMPACT

LEADERSHIP & INFLUENCE

MANAGING STRESS FOR GOAL ACHIEVEMENT

PRACTICAL PRESENTATION IN 24 HOURS

PROFESSIONAL GROOMING

PROJECT MANAGEMENT

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TITLES: HUMAN RESOURCE

COURSES

WORK-LIFE BALANCE

TEAM BUILDING WINNING SYNERGY

THINK OUTSIDE THE BOX

TIME MANAGEMENT

WOMEN AT WORK-BUILDING CONFIDENCE AND MANAGING

INTERACTION

WORKPLACE VIOLENCE & ANGER MANAGEMENT

EMPLOYEE ACCOUNTABILITY

WORKPLACE HARASSMENT

HUMAN RESOURCES (HR)

WORKPLACE BULLING AWARENESS

GENERATION GAP AWARENESS

OFFICE HYGIENE AWARENESS

DISABILITY AWARENESS

ANGER MANAGEMENT

BUSINESS ETIQUETTE

WORKPLACE WELLNESS

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TITLES: HOTEL MANAGEMENT

COURSES

COMMUNICATION

CUSTOMER SERVICE FOR HOSPITALITY

MARKETING MANAGEMENT

FINANCIAL MANAGEMENT

BUSINESS POLICY

PREDICTIVE AND PREVENTIVE MAINTENANCE MANAGEMENT

OPERATIONS MANAGEMENT

PRINCIPLES OF MANAGEMENT INFORMATION SYSTEMS

PERSONAL APPEARANCE & BUSINESS ETIQUETTE

ACHIEVING EXCELLENCE IN CUSTOMER SERVICE

LEADERSHIP SKILLS FOR MANAGERS

TRAIN THE TRAINERS

FRONT OFFICE MANAGEMENT

EFFECTIVE TIME MANAGEMENT IN SERVICE INDUSTRY

BUSINESS SUCCESSION PLANNING

HOSPITALITY MANAGEMENT

DEVELOPING LEADERSHIP SKILLS

EFFECTIVE COMMUNICATION

LEADERSHIP SKILLS FOR MANAGERS

TRAIN THE TRAINERS

FRONT OFFICE MANAGEMENT

EFFECTIVE TIME MANAGEMENT IN SERVICE INDUSTRY

BUSINESS SUCCESSION PLANNING

HOSPITALITY MANAGEMENT

DEVELOPING LEADERSHIP SKILLS

EFFECTIVE COMMUNICATION

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TITLES: HOSPITALITY & SERVICE

COURSES

CALL CENTER EFFECTIVENESS TRAINING

COMPLAINT MANAGEMENT

CONSULTING & COACHING SERVICE

CUSTOMER SERVICE EXCELLENCE

EMPLOYEES SUCCESSION GROOMING

FRONT OFFICE CARE

HOSPITALITY SERVICE TEAMWORK

INTRA-INTERPERSONAL SKILLS FOR HOTELIERS

KNOWLEDGE & SKILLS BUILDING FOR MANAGEMENT

MANAGING CUSTOMER CONFLICT

MANAGING TELEPHONE ETIQUETTE

MANAGING TODAY'S DIFFICULT CUSTOMERS

MAXIMIZING QUALITY & DELIVERY

SERVICE QUALITY MANAGEMENT

TOWARDS OUTSTANDING SERVICE

CULTIVATE AN 'ENTREPRENEURIAL SPIRIT'

GETTING READY FOR THE 'REAL WORLD'

PERSONALITY

PERSONAL EXCELLENCE

MAXIMIZING LEADERSHIP IMPACT TO INFLUENCE PEOPLE & DRIVE RESULT

LIFE DESIGN PROGRAM

TACKLING ANGRY CUSTOMERS

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TITLES: ISO TRAINING

COURSES

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM

ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM

ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIVE)

ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)

OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS

AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)

ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD SAFETY)

ISO 27001 ISMS

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TITLES: ISO INTERNAL AUDIT

COURSES

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM

ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM

ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIVE)

ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)

OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS

AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)

ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD SAFETY)

ISO 27001 ISMS

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TITLES: ISO CERTIFIED FULL IMPLEMENTS

COURSES

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM

ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM

ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIV)E

ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)

OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS

AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)

ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD   SAFETY)

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TITLES: IT TRAINING

COURSES

MICROSOFT OFFICE APPLICATION VER. 2016 / 2013 / 2010 / 2007 / 2003

MICROSOFT EXCEL (BASIC – EXPERT LEVEL)

MICROSOFT WORD (BASIC – EXPERT LEVEL)

MICROSOFT POWERPOINT (BASIC – EXPERT LEVEL)

MICROSOFT ACCESS (BASIC – EXPERT LEVEL)

MICROSOFT PROJECT (BASIC – EXPERT LEVEL)

MICROSOFT VISIO (BASIC – EXPERT LEVEL)

MICROSOFT PUBLISHER (BASIC – EXPERT LEVEL)

MICROSOFT ONENOTE 2013 (BASIC – EXPERT LEVEL)

MICROSOFT OUTLOOK (BASIC – EXPERT LEVEL)

MICROSOFT WITH VBA (BASIC – EXPERT LEVEL)

ADOBE PHOTOSHOP (BASIC – EXPERT LEVEL)

ADOBE INDESIGN (BASIC – EXPERT LEVEL)

ADOBE FLASH (BASIC – EXPERT LEVEL)

ADOBE PREMIER (BASIC – EXPERT LEVEL)

ADOBE ILLUSTRATOR (BASIC – EXPERT LEVEL)

ADOBE ACROBAT (BASIC – EXPERT LEVEL)

WEB DESIGNING

WEB PROGRAMMING

INTERNET APPRECIATION COURSES

WINDOW 8 / 7 / XP /2000

JAVASCRIPT BASIC – INTERMEDIATE

HTML BASIC – ADVANCED

LOTUS NOTES BASIC – ADVANCED

ITIL FOUNDATION

MACROMEDIA DREAMWEAVER (BASIC – EXPERT LEVEL)

MOVIE MAKER

MICROSOFT EXCEL ADVANCED FUNCTIONS AND FORMULAS

MANAGING DATABASE WITH PIVOT TABLES AND PIVOT CHARTS

DATA ANALYSIS AND BUSINESS MODELLING WITH EXCEL

EXCEL FOR STATISTICAL DATA ANALYSIS TRAINING COURSE

EXCEL FOR PROJECT MANAGERS

FINANCE AND MICROSOFT EXCEL FOR ENTREPRENEURS

POWER PIVOT FOR EXCEL 2013

POWER EXCEL - ANALYSING DATA TO MAKE BUSINESS DECISIONS

MICROSOFT OFFICE 2013 - STREAMLINING TASKS

EXCEL 2013 - FORMULA AND FUNCTIONS

CLASSROOM MANAGEMENT

QUESTIONING TECHNIQUES

CURRICULUM SETTING & LESSON PLANNING

PRE & POST TRAINING ASSESSMENT

EFFECTIVE CUSTOMIZATION OF TRAINING METHODOLOGIES

COMPUTER LAB SETUP

AFTER - CLASS ONLINE ASSISTANCE

CORPORATE TRAINING & PRESENTATION SKILLS

ON-SITE TRAINING PREPARATION

DEVELOPING AND ENHANCING TRAINING MATERIAL

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TITLES: INFORMATION TECHNOLOGY TRAINING

COURSES

AUTOCAD TRAINING COURSES

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TITLES: JOB SEARCH SKILLS

COURSES

ADVANCED INTERVIEW SKILLS & TECHNIQUES

JOB PORTFOLIO CREATION SKILLS

JOB SEARCH SKILLS DEVELOPMENT

PERSONAL EXCELLENCE

MAXIMIZING LEADERSHIP IMPACT TO INFLUENCE PEOPLE & DRIVE RESULTS

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TITLES: LEADERSHIP

COURSES

COACHING AND MENTORING

GIVING EFFECTIVE FEEDBACK

GOAL SETTING SKILLS

SELF-LEADERSHIP SKILLS DEVELOPMENT

EMPLOYEE MOTIVATION

BUSINESS LEADERSHIP SKILLS

SUPERVISOR LEADERSHIP SKILLS

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TITLES: LOGISTICS

COURSES

WAREHOUSE MANAGEMENT

INVENTORY MANAGEMENT

GLOBAL & DOMESTICS LOGISTICS

OPTIMIZING INVENTORY SPARE PARTS

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TITLES: MEETINGS AND EVENTS

COURSES

MEETING MANAGEMENT SKILLS

CONFERENCE AND EVENT MANAGEMENT

MINUTE TAKING SKILLS

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TITLES: MANDARIN TUTORING & TRAINING

COURSES

BASIC MANDARIN

INTERMEDIATE MANDARIN

ADVANCE MANDARIN

CORPORATE MANDARIN TUTORING & TRAINING

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TITLES: MICROSOFT OFFICE 2010 & 2013

COURSES

MS WORD (BASIC)

MS EXCEL (BASIC)

MS POWER POINT (BASIC)

MS ACCESS (BASIC)

MS OUTLOOK (BASIC)

MS WORD (INTERMEDIATE)

MS EXCEL (INTERMEDIATE)

MS POWER POINT (INTERMEDIATE)

MS ACCESS (INTERMEDIATE)

MS OUTLOOK (INTERMEDIATE)

MS WORD (ADVANCE)

MS EXCEL (ADVANCE)

MS POWER POINT (ADVANCE)

MS ACCESS (ADVANCE)

MS OUTLOOK (ADVANCE)

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TITLES: MARKETING

COURSES

PERSONAL BRAND BUILDING & DEVELOPMENT

CORPORATE BRANDING

 RESEARCH SKILLS DEVELOPMENT

SALES & MARKETING

COMMUNICATIONS FOR SMALL BUSINESS QWNERS

MARKETING FOR SMALL BUSINESSES

BUDGETING FOR MANAGERS

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TITLES: MD QUALITY MANAGEMENT SYSTEM

COURSES

MD QUALITY MANAGEMENT SYSTEM

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TITLES: NEGOTIATION SKILLS

COURSES

NEGOTIATION SKILLS & TECHNIQUES

INFLUENCE AND PERSUASION SKILLS

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TITLES: OPERATION MANAGEMENT

COURSES

COMMUNICATING CONFIDENTLY

EFFECTIVE DELEGATION SKILLS

KEY PERFORMANCE INDICATORS

KNOWLEDGE MANAGEMENT

LEADERSHIP MANAGEMENT

MANAGER MANAGEMENT

MANAGING WORKPLACE ANXIETY

MEETING & CONFERENCE MANAGEMENT

MOTIVATING SUBORDINATES

PERFORMANCE MANAGEMENT

PROJECT MANAGEMENT

STRATEGIC & ORGANIZATION MANAGEMENT

STRATEGIC OPERATION PLANNING

SUCCESSFUL CRITICAL THINKING

SUPPLY CHAIN MANAGEMENT

TARGET & APPRAISING PERFORMANCE

TEAMWORK & TEAM BUILDING

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TITLES: PROBLEM SOLVING

COURSES

PROBLEM SOLVING & DECISION MAKING

CRITICAL THINKING SKILLS DEVELOPMENT

INNOVATIVE & CREATIVE THINKING SKILLS

PROBLEM SOLVING SKILLS AND CREATIVE THINKING

ANALYTICAL & CREATIVE THINKING SKILLS

EFFECTIVE PROBLEM-SOLVING TECHNIQUE

POSITIVE THINKING

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TITLES: PROCESS MANAGEMENT

COURSES

BUSINESS PROCESS MANAGEMENT SKILLS

BALANCED SCORECARD APPROACH

KNOWLEDGE MANAGEMENT

ON BOARDING PROCESS

WORKPLACE TECHNOLOGY ISSUES AND BEST PRACTICES

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TITLES: PUBLIC SPEAKING

COURSES

OVERCOMING PUBLIC SPEAKING FEARS

PUBLIC SPEAKING SKILLS DEVELOPMENT

PUBLIC SPEAKING PRESENTATION SKILLS

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TITLES: PROJECT MANAGEMENT

COURSES

RISK ASSESSMENT AND RISK MANAGEMENT

ROOT CAUSE ANALYSIS

PROJECT MANAGEMENT – GENERAL

PROJECT MANAGEMENT – AUDITING

PROJECT MANAGEMENT – SERVICES

PROJECT MANAGEMENT – LEADERSHIP & COMMUNICATIONS

PROJECT MANAGEMENT – TEAM MEMBERS

PROJECT MANAGEMENT – RISK MANAGEMENT

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TITLES: POST GRADUATES

COURSES

PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF)

MANAGING UPWARDS FOR GRADUATES

CULTIVATE AN “ENTREPRENEURIAL SPIRIT”

GETTING READY FOR THE “REAL WORLD”

GRADUATES EXCELLENCE PROGRAMME

GRADUATES SURVIVAL TRAINING IN CORPORATE

PERSONAL GROOMING AND BUSINESS ETIQUETTE

COMMUNICATION SKILLS

CONFLICT MANAGEMENT AND RESOLUTION

EFFECTIVE BUSINESS WRITING

EFFECTIVE PRESENTATION SKILLS

DEVELOPING LEADERSHIP SKILLS

DEVELOPING ENTREPRENEURSHIP SKILLS

RESUME WRITING AND HANDLING INTERVIEWS

ROOT CAUSE ANALYSIS

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TITLES: PROCESS IMPROVEMENT (IPC)

COURSES

J-STD-001 – REQUIREMENTS FOR SOLDERED ELECTRICAL AND ELECTRONIC ASSEMBLIES

IPC-A-610 – ACCEPTABILITY OF ELECTRONIC ASSEMBLIES (PCBA)

IPC/WHMA-A-620 – REQUIREMENTS AND ACCEPTANCE FOR CABLE AND WIRE HARNESS ASSEMBLIES

IPC-7711B/7721B – REWORK, MODIFICATION AND REPAIR OF ELECTRONIC ASSEMBLIES

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TITLES: QUALITY MANAGEMENT IMPLEMENTS

COURSES

FMEA (FAILURE MODE EFFECT ANALYSIS)

KANBAN WORK METHODOLOGIES

ATEX (EXPLOSIVE ATMOSPHERES-EXPLOSION PREVENTION & PROTECTION (BS EN 1127-1; 2011)

PROBLEM SOLVING THROUGH INNOVATION OF 6 SIGMA

UNDERSTANDING / IMPLEMENTATION ON UL REQUIREMENTS – UNDERWRITER LABORATORIES

UNDERSTANDING / IMPLEMENTATION ON CSA - CANADIAN SAFETY AUTHORITY

CUSTOMER SATISFACTION TRAINING COURSE

APQP - ADVANCED PRODUCT QUALITY PLANNING

PPAP - PRODUCTION PART APPROVAL PROCESS

STATISTICAL PROCESS CONTROL (SPC)

CREATIVE THINKING WORK FORCE

SUPERVISORY MANAGEMENT

BASIC PRODUCT RELIABILITY

AWARENESS & UNDERSTANDING ON ESD- ELECTROSTATIC SENSITIVE DISCHARGE 

EOS- ELECTRICAL OVERSTRESS

TOTAL QUALITY MANAGEMENT COURSE (TQM) 

SOLVING CHRONIC QUALITY THROUGH DOE METHODS

8D (8 DISCIPLINE) CORRECTIVE ACTION & ROOT CAUSE ANALYSIS

PROBLEM SOLVING AND DECISION-MAKING SKILLS C

QCC TECHNIQUE FOR LEADERSHIP COURSE 

PRACTICAL 7 NEW QC TOOLS TRAINING

LEADERSHIP COMMUNICATION, PLANNING & CONTROL

EFFECTIVE COST REDUCTION FOR DESIGN OF JIGS & FIXTURES

LEAN PRODUCTION FOR SUPERVISOR & LINE LEADERS

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TITLES: SECURITY GUARDS

COURSES

BUSINESS WRITING SKILLS & COMMUNICATION SKILLS

BASIC SURVEILLANCE AND CCTV SYSTEMS

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TITLES: SALES

COURSES

STRATEGIC MANAGEMENT – EFFECTIVE CONCEPTS AND MODELS

STRATEGIC THINKING, PLANNING & IMPLEMENTATION

DELIVERING EFFECTIVE PRESENTATIONS

STRATEGIC MARKET PLAN

ENHANCING PRESENTATION SKILLS

EFFECTIVE PLANNING AND IMPLEMENTATION FOR MARKETING

SALES RELATIONSHIP BUILDING

SALES PRESENTATIONS

HANDLING SALES OBJECTIONS

SALES PROSPECTING & LEAD GENERATION

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

CALL CENTER

TELEMARKETING & TELEPHONE SALES

BODY LANGUAGE SALES TECHNIQUES

NEGOTIATION SKILLS & TECHNIQUES

CORPORATE BRANDING

SALES & MARKETING

PERSONAL BRAND BUILDING & DEVELOPMENT

CORPORATE BRANDING

RESEARCH SKILLS DEVELOPMENT

COMMUNICATIONS FOR SMALL BUSINESS OWNERS

MARKETING FOR SMALL BUSINESSES

BUDGETING FOR MANAGERS

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TITLES: SECRETARIAL & ADMINISTRATIVE

COURSES

CORPORATE EMAIL AT WORKPLACE

CUSTOMER SERVICE AND MANAGING TELEPHONE

DOCUMENTATION SKILLS FOR WORKPLACE

EFFECTIVE BUSINESS COMMUNICATION

MANAGING SUCCESSFUL RELATIONSHIP

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TITLES: SUPERVISORS AND MANAGERS

COURSES

SUPERVISOR SKILLS

PROFESSIONAL SUPERVISOR SKILLS

HUMAN RESOURCES (HR)

DELEGATION SKILLS

INVENTORY MANAGEMENT

MANAGING DIFFICULT CONVERSATIONS

GIVING EFFECTIVE FEEDBACK

MANAGING THE VIRTUAL WORKPLACE

PRESSURE MANAGEMENT

EMPLOYEE PERFORMANCE MANAGEMENT

PERFORMANCE REVIEW

SUPERVISOR LEADERSHIP SKILLS

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TITLES: TRAIN THE TRAINER

COURSES

HRD Corp TTT CERTIFICATION
​HRD Corp TTT ACCREDITATION​
HRD Corp TTT PROGRAMME 

COURSES

NEW & BEGINNER TRAINER

EMPLOYEE TRAINER TRAINING TECHNIQUES

ACTIVITIES AND GAMES FOR TRAINING

TRAINING PROGRAM DEVELOPMENT

FACILITATION SKILLS TRAINING

ADVANCED SKILLS FOR THE PRACTICAL TRAINER

LIFE DESIGN PROGRAM

MAKING TRAINING STICK

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TITLES: STRATEGIC BUSINESS MANAGEMENT

COURSES

BUSINESS ETIQUETTE & PERSONAL GROOMING

BUSINESS SUCCESSION PLANNING

BUSINESS WRITING

CORPORATE PROFESSIONALISM

CREATIVE THINKING & DECISION MAKING

CUSTOMER & QUALITY VALUATION

EFFECTIVE INTER-INTRAPERSONAL SKILLS

EMAIL FOR ENTREPRENEURS

MEDIA & PUBLIC RELATIONS

OPERATION MANAGEMENT

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TITLES: TALENT MANAGEMENT

COURSES

INTERVIEW SKILLS & TECHNIQUES

EMPLOYEE ORIENTATION

GIVING EFFECTIVE FEEDBACK

ON BOARDING PROCESS

BUSINESS SUCCESSION PLANNING

EMPLOYEE PERFORMANCE MANAGEMENT

PERFORMANCE REVIEW

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TITLES: TEAM BUILDING

COURSES

TEAM BUILDING

CONFLICT RESOLUTION SKILLS

ADVANCED TEAM BUILDING SKILLS

EMPLOYEE MOTIVATION

SUPERVISOR LEADERSHIP SKILLS

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TITLES: TRAINING PROGRAMS IN MALAY LANGUAGE (KURSUS-KURSUS BM)

COURSES

7 KEMAHIRAN PENYELIA EFEKTIF

KECEMERLANGAN DALAM PENGURUSAN DIRI DAN PENGURUSAN MASA

KECEMERLANGAN DALAM PERKHIDMATAN KAUNTER DAN TELEFON

KEMAHIRAN BERKOMUNIKASI BAGI PEKERJA

KEMAHIRAN MENERAPKAN TIPS MOTIVASI PEKERJA ALAF MODEN

PEMBANGUNAN KEUSAHAWANAN YANG BERWIBAWA

PEMIMPIN CEMERLANG & SEMANGAT KERJASAMA

PEMIMPIN CEMERLANG & SEMANGAT KERJASAMA

TEKNIK MENANGANI KONFLIK DI TEMPAT KERJA

PENYELESAIAN MASALAH & PENAAKUL KEPUTUSAN

PERKHIDMATAN PELANGGAN BERKUALITI

MENERAPKAN KUALITI PENGELUARAN & PELANGGAN DI KALANGAN PEKERJA

MENGAWAL SISTEM PERSONALITI PEKERJA

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TITLES: WRITING

COURSES

LANGUAGE AND WRITING

REPORT WRITING FOR BUSINESS AND PROFESSIONAL PURPOSES

BUSINESS WRITING SKILLS

BUSINESS WRITING SKILLS & COMMUNICATION SKILLS

EFFECTIVE BUSINESS WRITING

EMAIL WRITING

EFFECTIVE REPORT

MALAY LANGUAGE

BUSINESS WRITING SKILLS DEVELOPMENT

WRITING REPORTS AND PROPOSALS

ADVANCED WRITING SKILLS

AEROSPACE QUALITY MANAGEMENT SYSTEM
ADMINISTRATIVE ESSENTIALS
BUSINESS AND LANGUAGE SKILLS
BUSINESS PLANNING
CAREER DEVELOPMENT
CONFLICT RESOLUTION
COMMUNICATIONS
COMMUNICATION & LANGUAGE SKILLS
CUSTOMER SERVICE
CORPORATE
CONSTRUCTION MANAGEMENT
ENGINEERING
EMPLOYEE TRAINING AND DEVELOPMENT
EMOTIONAL INTELLIGENCE
EMPLOYMENT LAW (ADVANCED)
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE
HOTEL MANAGEMENT
HOSPITALITY & SERVICE
ISO TRAINING
ISO INTERNAL AUDIT
ISO CERTIFIED FULL IMPLEMENTS
IT TRAINING
INFORMATION TECHNOLOGY
JOB SEARCH SKILLS
LEADERSHIP
EMPLOYMENT LAW
MANDARIN TUTORING & TRAINING
MICROSOFT OFFICE 2010 & 2013
MARKETING
MD QUALITY MANAGEMENT SYSTEM
NEGOTIATION SKILLS
OPERATION MANAGEMENT
PROBLEM SOLVING
PROCESS MANAGEMENT
PUBLIC SPEAKING
PROJECT MANAGEMENT
POST GRADUATES
PROCESS IMPROVEMENT (IPC)
QUALITY MANAGEMENT IMPLEMENTS
SECURITY GUARDS
SALES
SECRETARIAL & ADMINISTRATIVE
SUPERVISORS AND MANAGERS
TRAIN THE TRAINER
STRATEGIC BUSINESS MANAGEMENT
TALENT MANAGEMENT
TEAM BUILDING
TRAINING PROGRAMS IN MALAY LANGUAGE
MEETINGS AND EVENTS
LOGISTICS
WRITING
BOOKKEEPING

COURSE DURATION

8 Hours days 50% theory, 50% practical/demonstration.

16 Hours days 50% theory, 50% practical/demonstration.

​CERTIFICATION 

Certificate will be given to the participants who completed the training program and passed the practical and writing test.

​CERTIFICATION BODY (UK & SGS)

For  ISO

 

​TTT HRD CORPORATION CERTIFICATION

For TRAIN THE TRAINER

SOFT SKILLS COURSES

OUR LOGO

OUR LOGO

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

GROUP PICTURE WITH PARTICIPANTS

GROUP PICTURE WITH PARTICIPANTS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TRAINING PROGRAMS

TRAINING PROGRAMS

APTC

ADMINISTRATIVE ESSENTIALS TRAINING

ADMINISTRATIVE ESSENTIALS TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TRAIN THE TRAINER TRAINING

TRAIN THE TRAINER TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

BUSINESS STRATEGY TRAINING PROGRAMS

BUSINESS STRATEGY TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CAREER DEVELOPMENT TRAINING PROGRAMS

CAREER DEVELOPMENT TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CORPORATE TRAINING PROGRAMS

CORPORATE TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CUSTOMER SERVICE TRAINING PROGRAMS

CUSTOMER SERVICE TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

COMMUNICATION TRAINING PROGRAMS

COMMUNICATION TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CONFLICT RESOLUTION TRAINING PROGRAM

CONFLICT RESOLUTION TRAINING PROGRAM

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

EMPLOYMENT LAW TRAINING PROGRAMS

EMPLOYMENT LAW TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CONSTRUCTION MANAGEMENT

CONSTRUCTION MANAGEMENT

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

EMOTIONAL INTELLIGENCE TRAINING

EMOTIONAL INTELLIGENCE TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

ENGINEERING TRAINING PROGRAMS

ENGINEERING TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

HOTEL MANAGEMENT TRAINING PROGRAMS

HOTEL MANAGEMENT TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

HUMAN RESOURCE TRAINING PROGRAMS

HUMAN RESOURCE TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

HUMAN RESOURCE MANAGEMENT

HUMAN RESOURCE MANAGEMENT

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

ISO TRAINING PROGRAMS

ISO TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

INFORMATION TECHNOLOGY TRAINING

INFORMATION TECHNOLOGY TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

JOB SEARCH TRAINING PROGRAMS

JOB SEARCH TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

LEADERSHIP TRAINING PROGRAMS

LEADERSHIP TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

MANDARIN TUTORING TRAINING PROGRAMS

MANDARIN TUTORING TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

LOGISTICS TRAINING PROGRAMS

LOGISTICS TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

MEETING & EVENTS TRAINING PROGRAMS

MEETING & EVENTS TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

MARKETING TRAINING PROGRAMS

MARKETING TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

MICROSOFT 2010-2013 TRAINING PROGRAM

MICROSOFT 2010-2013 TRAINING PROGRAM

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

NEGOTIATION SKILLS TRAIN ING

NEGOTIATION SKILLS TRAIN ING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

OPERATION MANAGEMENT TRAINING

OPERATION MANAGEMENT TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

OSH TRAINING PROGRAMS

OSH TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

PROCESS MANAGEMENT TRAINING

PROCESS MANAGEMENT TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

PUBLIC SPEAKING TRAINING PROGRAMS

PUBLIC SPEAKING TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

PROBLEM SOLVING TRAINING

PROBLEM SOLVING TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

PROCESS IMPROVEMENT TRAINING PROGRAM

PROCESS IMPROVEMENT TRAINING PROGRAM

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

PROJECT MANAGEMENT TRAINING PROGRAMS

PROJECT MANAGEMENT TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

POST GRADUATES TRAINING PROGRAMS

POST GRADUATES TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

QUALITY MANAGEMENT TRAINING PROGRAMS

QUALITY MANAGEMENT TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

SALES TRAINING PROGRAMS

SALES TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

SECURITY GUARD TRAINING PROGRAMS

SECURITY GUARD TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

EMPLOYMENT TRAINING AND DEVELOPMENT

EMPLOYMENT TRAINING AND DEVELOPMENT

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TEAM BUILDING TRAINING PROGRAMS

TEAM BUILDING TRAINING PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TRAIN THE TRAINER TRAINING

TRAIN THE TRAINER TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TALENT MANAGEMENT TRAINING

TALENT MANAGEMENT TRAINING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

TRAINING IN MALAY PROGRAMS

TRAINING IN MALAY PROGRAMS

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

WRITING

WRITING

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CERTIFICATION FOR FIRST AID & CPR

CERTIFICATION FOR FIRST AID & CPR

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

CERTIFICATION DEVELOPING LEADERSHIP

CERTIFICATION DEVELOPING LEADERSHIP

ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT

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