_edited_edited_p.png){kind=small}
ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT
CALL US:
010-9351225 / 016-8444135
TRAINING & CONSULTING IS OUR VISION, MISSION TO EXCELLENCE
TRAINING TO SAVE LIVES
LEGAL ADVISOR
NETTO & CO
Advocate & Solicitors
AFFORDABLE & CERTIFIED TRAINING PROGRAMS
IN-HOUSE/PUBLIC/ON-SITE/ONLINE
REMOTE ONLINE TRAINING
SOFT SKILLS TRAINING COURSES
SOFT SKILLS
TRAINING AND CERTIFICATION
APTC Training provider, our trainers are highly certified and professionals who will tailor the training to your needs. Our courses are designed to reassure you and equip you with skills. All our instructors are registered with HRDF.
Soft Skills You Need in Today's Workforce
-
Leadership Skills. Companies want employees who can supervise and direct other workers.
-
Teamwork.
-
Communication Skills.
-
Problem-Solving Skills.
-
Work Ethic.
-
Flexibility/Adaptability.
-
Interpersonal Skills.
What are soft skills?
Soft skills focus on who people are, as opposed to what they are trained in. They serve to represent your approach to life and work. Simply put, soft skills are interpersonal skills hardwired to an individual’s personality, and they characterize how you interact with other people in the workplace.
Essentially, soft skills are the people skills, personality skills, and communication abilities your workforce needs for the long-term success of your organization. After all, almost every job requires employees to engage with others, either inside or outside of your organization, making these skills something not to be overlooked.
Soft skills vs hard skills
We’ve already explained how soft skills are more personality-focused, rather than being based on qualifications or work experience. Soft skills include people skills, social skills, character traits, interpersonal skills, and transferable skills.
Hard skills, on the other hand, are technical skills that are job-specific. The hard skills of your workforce come from education, certifications, training, and work experience. These skills can be taught, are measurable, and have the ability to be tested through exams and practical assignments.
While hard skills are learned and mastered over time, soft skills are often harder to develop and difficult to evaluate and measure. Let’s use an example of a course instructor and examine what typical soft and hard skills would be required for this role.
Instructor’s hard skills:
-
Thorough knowledge of curriculum
-
Developing lesson plans
-
Developing education strategies
-
Grading learner work, exams, and so on
-
Using appropriate technology
Instructor’s Soft skills:
Let’s take a closer look at some topics of soft skills that are sought after for any workforce:
-
Self-motivation
-
Teamwork
-
Creativity
-
Time management
-
Organization
-
Flexibility
-
Conflict resolution
-
Positivity
-
Communication
-
Leadership
-
Problem-solving
-
Critical observation
Why you should care about soft skills
Soft skills are becoming more and more coveted, with many organizations giving them the credit they deserve. Soft skills provide you with a confident, satisfied workforce that will sustain your organization.
IN-HOUSE/PUBLIC/ON-SITE/ONLINE TRAININGS
CERTIFIED TRAINERS WITH HRDF CERTIFICATION.
TITLES: AEROSPACE QUALITY MANAGEMENT SYSTEM
COURSES
AEROSPACE QUALITY MANAGEMENT SYSTEM
.jpg)
TITLES: ADMINISTRATIVE ESSENTIALS
COURSES
MEETING MANAGEMENT SKILLS
ADMINISTRATIVE ASSISTANT SKILLS
MINUTE TAKING SKILLS
TITLES: BUSINESS AND LANGUAGE SKILLS
COURSES
EFFECTIVE BUSINESS COMMUNICATION SKILLS
EFFECTIVE REPORT WRITING SKILLS
EFFECTIVE PROPOSAL WRITING SKILLS
EFFECTIVE PRESENTATION SKILLS
EFFECTIVE ENGLISH COMMUNICATION FOR EXECUTIVES
EFFECTIVE ENGLISH COMMUNICATION FOR NON-EXECUTIVES
MALAY LANGUAGE FOR EXPATRIATES
SUCCESSFUL COACHING AND MENTORING
SUCCESSFUL TIME MANAGEMENT
EFFECTIVE DECISION-MAKING SKILLS
SUCCESSFUL ENTREPRENEURSHIP SKILLS
MARKETING COMMUNICATION SKILLS
MIND MAPPING TECHNIQUES
EFFECTIVE NEGOTIATION SKILLS
TITLES: BOOKKEEPING
COURSES
FINANCE FOR NON-FINANCE MANAGER FOR MIDDLE LEVEL MANAGEMENT
FINANCE FOR NON-FINANCE MANAGER FOR TOP LEVEL
PRACTICAL GUIDE ON CASH FLOW & WORKING CAPITAL
BOOKKEEPING FOR BEGINNERS – LEVEL 1
BOOKKEEPING FOR BEGINNERS – LEVEL 2
BOOKKEEPING FOR BEGINNERS – LEVEL 3
BUDGETING, FORECASTING & COST MANAGEMENT
BOOKKEEPING FOR MICRO BUSINESS
CASHFLOW MANAGEMENT FOR SMALL BUSINESS
HOW TO CALCULATE PRODUCT / SERVICE MARGIN
PRODUCT COSTLY & PRICING STRATEGY FOR SMALL BUSINESS / BEGINNERS
HANDLING FULL SETS OF ACCOUNTS
PURCHASING PROCEDURE
.jpg)
TITLES: BUSINESS PLANNING
COURSES
STRATEGIC PLANNING
RISK MANAGEMENT SKILLS
CRISIS MANAGEMENT
BUDGETING FOR MANAGERS
BUSINESS SUCCESSION PLANNING
.jpg)
TITLES: CAREER DEVELOPMENT
COURSES
CAREER COUNSELLING
SELF ESTEEM IMPROVEMENT AND ASSERTIVENESS
GOAL SETTING SKILLS
SELF-LEADERSHIP SKILLS DEVELOPMENT
WORKPLACE TECHNOLOGY ISSUES
PLANNING & SCHEDULING SKILLS FOR MANAGERS
PROFESSIONAL TIME MANAGEMENT SKILLS
BUSINESS ETIQUETTE
RESEARCH SKILLS DEVELOPMENT
WRITING REPORTS AND PROPOSALS
ADVANCED WRITING SKILLS
BUSINESS WRITING SKILLS DEVELOPMENT
TIME & TASK MANAGEMENT SKILLS DEVELOPMENT
INSPIRING POSITIVE WORK ATTITUDE
TITLES: CONFLICT RESOLUTION
COURSES
CONFLICT MANAGEMENT AND RESOLUTION
CONFLICT MANAGEMENT
EMPLOYEE DISPUTE RESOLUTION
CONFLICT RESOLUTION
CONFLICT RESOLUTION SKILLS
MANAGING DIFFICULT CONVERSATIONS
TITLES: COMMUNICATIONS
COURSES
EFFECTIVE COMMUNICATION SKILLS
BUSINESS COMMUNICATION
EFFECTIVE COMMUNICATION AT WORKPLACE
EFFECTIVE PRESENTATION SKILLS
ACTIVE LISTENING
BUSINESS ETIQUETTE
NETWORKING FOR SUCCESS
GIVING EFFECTIVE FEEDBACK
WORKPLACE COMMUNICATION SKILLS
MANAGING DIFFICULT CONVERSATIONS
TELEPHONE TECHNIQUES
ENGLISH FOR EXECUTIVES
TITLES: COMMUNICATION & LANGUAGE SKILLS
COURSES
ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION
COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST
COMMUNICATE WITHOUT FEAR
CROSS-CULTURAL COMMUNICATION
EFFECTIVE TELE-CONFERENCE COMMUNICATION
EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS
FOR CON-CALL MEETING
ENGLISH FOR HOSPITALITY INDUSTRY
INTRA & INTERPERSONAL SKILLS
ESSENTIAL BODY LANGUAGE
MANAGING GLOBAL TALENT
PERSONALITIES & ORGANIZATIONAL COMMUNICATION
PERSUADING, NEGOTIATING AND INFLUENCING SKILLS
(BUSINESS RELATIONS)
PERSUADING, NEGOTIATING AND INFLUENCING SKILLS
(EMPLOYEES RELATIONSHIP)
PRACTICAL ENGLISH FOR EMPLOYEES
PRACTICAL PRESENTATION IN 24 HOURS
PUBLIC SPEAKING WITH IMPACT
TITLES: CUSTOMER SERVICE
COURSES
CALL CENTRE
TELEMARKETING & TELEPHONE SALES
MANAGING CUSTOMER SERVICE
CUSTOMER SERVICE
HANDLING TODAY’S DIFFICULT CUSTOMERS
MANAGING THE FRONT OFFICE
MANAGING TELEPHONE ETIQUETTE
INTRODUCTORY TO OFFICE ADMINISTRATION SKILLS
STRESS GET-AWAY: FACIAL & PERSONAL MAKEUP
ESSENTIALS OF TRAINING & DEVELOPMENT
KNOWLEDGE IS ORGANISATIONAL WEALTH: HOW TO
ENCOURAGE EMPLOYEES TO SHARE JOB KNOWLEDGE?
COACHING CREATE SUCCESS
CREATIVE PROBLEM SOLVING & DECISION MAKING
CREATIVE PROBLEM SOLVING
LEADERSHIP SKILLS
MANAGING, LEADING, COURTING & EVOLVING
WORKFORCE GEN X, Y & Z
STRESS MANAGEMENT
TITLES: CORPORATE
COURSES
CHANGE MANAGEMENT (EFFECTIVE CHANGE MANAGEMENT IN ORG.)
PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF
MATERIAL MANAGEMENT & INVENTORY CONTROL
FINANCIAL MANAGEMENT
RISK ASSESSMENT AND RISK MANAGEMENT
EFFECTIVE TECHNICAL REPORT WRITING
EFFECTIVE WAREHOUSE MANAGEMENT
8 D PROBLEM SOLVING AND REPORTING METHOD
KAIZEN: LEAN MANUFACTURING
CONTINUOUS PROCESS IMPROVEMENT (CPI)
TOTAL QUALITY MANAGEMENT
ROOT CAUSE ANALYSIS (RCA)
5 S FOR OPERATION EXCELLENCE
INVENTORY STRATEGIC MANAGEMENT
COST OF POOR QUALITY (COPQ)
QUALITY CONTROL CIRCLES (QCC)
7 QUALITY CONTROL CIRCLES (7 QCC)
KANBAN AND JIT IN ACHIEVING EXCELLENCE OPERATION
TITLES: CONSTRUCTION MANAGEMENT
COURSES
STRATEGIC THINKING, PLANNING & IMPLEMENTATION
PROJECT MANAGEMENT FOR BEGINNERS
ADVANCED PROJECT MANAGEMENT FOR PRACTITIONERS
COMMUNICATION SKILLS
CONFLICT MANAGEMENT AND RESOLUTION
DEVELOPING LEADERSHIP SKILLS
EFFECTIVE PLANNING AND IMPLEMENTATION FOR MARKETING
ROOT CAUSE ANALYSIS
PROJECT RISK MANAGEMENT
ORGANIZATIONAL DEVELOPMENT AND CHANGE
ORGANIZATIONAL BEHAVIOR
CONTRACTS AND PROCUREMENT MANAGEMENT
HUMAN RESOURCE MANAGEMENT
MANAGING STAKEHOLDER AND EXPECTATIONS
PROJECT ORGANIZATION AND STRUCTURE
PROJECT QUALITY MANAGEMENT
PROJECT CHANGE CONTROL AND MANAGEMENT
TITLES: ENGINEERING
COURSES
VALUE STREAM MAPPING
PROBLEM MANAGEMENT
ROOT CAUSE ANALYSIS
RISK MANAGEMENT TOOLS AND TECHNIQUES
REENGINEERING FOR PERFORMANCE IMPROVEMENT
TITLES: EMPLOYEE TRAINING AND DEVELOPMENT
COURSES
LEADERSHIP FOR GROWING EXECUTIVES
LEADING EFFECTIVE ORGANIZATIONAL CHANGE
SUPERVISORY AND LEADERSHIP PROGRAMME
DEVELOPING LEADERSHIP SKILLS
LEADING EFFECTIVE ORGANIZATIONAL CHANGE
EFFECTIVE SUPERVISORY SKILLS
SUPERVISORY SKILLS
TIME MANAGEMENT
PLANNING & COORDINATING
CREATIVE THINKING FOR PROBLEM SOLVING
EFFECTIVE INTRA AND INTERPERSONAL SKILLS -BUILDING SUCCESSFUL WORK RELATIONSHIP
CUSTOMER SERVICE MINDSET-CREATING A WIN-WIN SOLUTIONS
COACHING SKILLS
HABITS OF HIGHLY EFFECTIVE PEOPLE
COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST
COMMUNICATE WITHOUT FEAR
CROSS-CULTURAL COMMUNICATION
EFFECTIVE TELE-CONFERENCE COMMUNICATION
CHANGE MANAGEMENT
EFFECTIVE SUPERVISORY SKILLS
ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION
ENGLISH FOR HOSPITALITY INDUSTRY
ESSENTIAL BODY LANGUAGE
EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS FOR CON-CALL MEETING
BUSINESS ETIQUETTE
.jpg)
TITLES: EMOTIONAL INTELLIGENCE
COURSES
STRESS MANAGEMENT AND COMMUNICATION SKILLS
STRESS MANAGEMENT
EMOTIONAL INTELLIGENCE (EQ)
ANGER MANAGEMENT
TITLES: EMPLOYMENT LAW (BASIC TRAINING PROGRAMS)
COURSES
EMPLOYMENT ACT 1955
EMPLOYMENT CONTRACT
EMPLOYMENT DISPUTES
EXAMPLE: WAGES, ABSENTEEISM, INDISCIPLINE, CORRUPTION, INSUBORDINATION, THEFT COMMISSION & MISCONDUCT.
SETTLING DISPUTES – HR ROLE
TITLES: EMPLOYMENT LAW (ADVANCED TRAINING PROGRAMS)
COURSES
SHOW CAUSE
DOMESTIC INQUIRY
PUNISHMENT
APPEAL
JUDICIAL REVIEW
CASE STUDY
FOREIGN WORKERS
*AGENCY CONTRACT
*WORK PERMITS
TITLES: HUMAN RESOURCE MANAGEMENT
COURSES
INTRA & INTERPERSONAL SKILLS
MANAGING GLOBAL TALENT
PERSONALITIES & ORGANIZATIONAL COMMUNICATION
PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (BUSINESS RELATIONS)
PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (EMPLOYEES RELATIONSHIP)
PRACTICAL ENGLISH FOR EMPLOYEES
PUBLIC SPEAKING WITH IMPACT
LEADERSHIP & INFLUENCE
MANAGING STRESS FOR GOAL ACHIEVEMENT
PRACTICAL PRESENTATION IN 24 HOURS
PROFESSIONAL GROOMING
PROJECT MANAGEMENT
TITLES: HUMAN RESOURCE
COURSES
WORK-LIFE BALANCE
TEAM BUILDING WINNING SYNERGY
THINK OUTSIDE THE BOX
TIME MANAGEMENT
WOMEN AT WORK-BUILDING CONFIDENCE AND MANAGING
INTERACTION
WORKPLACE VIOLENCE & ANGER MANAGEMENT
EMPLOYEE ACCOUNTABILITY
WORKPLACE HARASSMENT
HUMAN RESOURCES (HR)
WORKPLACE BULLING AWARENESS
GENERATION GAP AWARENESS
OFFICE HYGIENE AWARENESS
DISABILITY AWARENESS
ANGER MANAGEMENT
BUSINESS ETIQUETTE
WORKPLACE WELLNESS
TITLES: HOTEL MANAGEMENT
COURSES
COMMUNICATION
CUSTOMER SERVICE FOR HOSPITALITY
MARKETING MANAGEMENT
FINANCIAL MANAGEMENT
BUSINESS POLICY
PREDICTIVE AND PREVENTIVE MAINTENANCE MANAGEMENT
OPERATIONS MANAGEMENT
PRINCIPLES OF MANAGEMENT INFORMATION SYSTEMS
PERSONAL APPEARANCE & BUSINESS ETIQUETTE
ACHIEVING EXCELLENCE IN CUSTOMER SERVICE
LEADERSHIP SKILLS FOR MANAGERS
TRAIN THE TRAINERS
FRONT OFFICE MANAGEMENT
EFFECTIVE TIME MANAGEMENT IN SERVICE INDUSTRY
BUSINESS SUCCESSION PLANNING
HOSPITALITY MANAGEMENT
DEVELOPING LEADERSHIP SKILLS
EFFECTIVE COMMUNICATION
LEADERSHIP SKILLS FOR MANAGERS
TRAIN THE TRAINERS
FRONT OFFICE MANAGEMENT
EFFECTIVE TIME MANAGEMENT IN SERVICE INDUSTRY
BUSINESS SUCCESSION PLANNING
HOSPITALITY MANAGEMENT
DEVELOPING LEADERSHIP SKILLS
EFFECTIVE COMMUNICATION
TITLES: HOSPITALITY & SERVICE
COURSES
CALL CENTER EFFECTIVENESS TRAINING
COMPLAINT MANAGEMENT
CONSULTING & COACHING SERVICE
CUSTOMER SERVICE EXCELLENCE
EMPLOYEES SUCCESSION GROOMING
FRONT OFFICE CARE
HOSPITALITY SERVICE TEAMWORK
INTRA-INTERPERSONAL SKILLS FOR HOTELIERS
KNOWLEDGE & SKILLS BUILDING FOR MANAGEMENT
MANAGING CUSTOMER CONFLICT
MANAGING TELEPHONE ETIQUETTE
MANAGING TODAY'S DIFFICULT CUSTOMERS
MAXIMIZING QUALITY & DELIVERY
SERVICE QUALITY MANAGEMENT
TOWARDS OUTSTANDING SERVICE
CULTIVATE AN 'ENTREPRENEURIAL SPIRIT'
GETTING READY FOR THE 'REAL WORLD'
PERSONALITY
PERSONAL EXCELLENCE
MAXIMIZING LEADERSHIP IMPACT TO INFLUENCE PEOPLE & DRIVE RESULT
LIFE DESIGN PROGRAM
TACKLING ANGRY CUSTOMERS
TITLES: ISO TRAINING
COURSES
ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM
ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIVE)
ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)
OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)
ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD SAFETY)
ISO 27001 ISMS
TITLES: ISO INTERNAL AUDIT
COURSES
ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM
ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIVE)
ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)
OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)
ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD SAFETY)
ISO 27001 ISMS
.png)
TITLES: ISO CERTIFIED FULL IMPLEMENTS
COURSES
ISO 9001:2015 QUALITY MANAGEMENT SYSTEM
ISO 14001: 2015 ENVIRONMENTAL MANAGEMENT SYSTEM
ISO/TS16949: QUALITY MANAGEMENT SYSTEM (AUTOMOTIV)E
ISO 13485:2016 QUALITY MANAGEMENT SYSTEM (MEDICAL DEVICE)
OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS
AS 9100 REV: D QUALITY MANAGEMENT SYSTEM (AEROSPACE)
ISO/FSSC 22000 FOOD SAFETY MANAGEMENT SYSTEMS (FOOD SAFETY)
TITLES: IT TRAINING
COURSES
MICROSOFT OFFICE APPLICATION VER. 2016 / 2013 / 2010 / 2007 / 2003
MICROSOFT EXCEL (BASIC – EXPERT LEVEL)
MICROSOFT WORD (BASIC – EXPERT LEVEL)
MICROSOFT POWERPOINT (BASIC – EXPERT LEVEL)
MICROSOFT ACCESS (BASIC – EXPERT LEVEL)
MICROSOFT PROJECT (BASIC – EXPERT LEVEL)
MICROSOFT VISIO (BASIC – EXPERT LEVEL)
MICROSOFT PUBLISHER (BASIC – EXPERT LEVEL)
MICROSOFT ONENOTE 2013 (BASIC – EXPERT LEVEL)
MICROSOFT OUTLOOK (BASIC – EXPERT LEVEL)
MICROSOFT WITH VBA (BASIC – EXPERT LEVEL)
ADOBE PHOTOSHOP (BASIC – EXPERT LEVEL)
ADOBE INDESIGN (BASIC – EXPERT LEVEL)
ADOBE FLASH (BASIC – EXPERT LEVEL)
ADOBE PREMIER (BASIC – EXPERT LEVEL)
ADOBE ILLUSTRATOR (BASIC – EXPERT LEVEL)
ADOBE ACROBAT (BASIC – EXPERT LEVEL)
WEB DESIGNING
WEB PROGRAMMING
INTERNET APPRECIATION COURSES
WINDOW 8 / 7 / XP /2000
JAVASCRIPT BASIC – INTERMEDIATE
HTML BASIC – ADVANCED
LOTUS NOTES BASIC – ADVANCED
ITIL FOUNDATION
MACROMEDIA DREAMWEAVER (BASIC – EXPERT LEVEL)
MOVIE MAKER
MICROSOFT EXCEL ADVANCED FUNCTIONS AND FORMULAS
MANAGING DATABASE WITH PIVOT TABLES AND PIVOT CHARTS
DATA ANALYSIS AND BUSINESS MODELLING WITH EXCEL
EXCEL FOR STATISTICAL DATA ANALYSIS TRAINING COURSE
EXCEL FOR PROJECT MANAGERS
FINANCE AND MICROSOFT EXCEL FOR ENTREPRENEURS
POWER PIVOT FOR EXCEL 2013
POWER EXCEL - ANALYSING DATA TO MAKE BUSINESS DECISIONS
MICROSOFT OFFICE 2013 - STREAMLINING TASKS
EXCEL 2013 - FORMULA AND FUNCTIONS
CLASSROOM MANAGEMENT
QUESTIONING TECHNIQUES
CURRICULUM SETTING & LESSON PLANNING
PRE & POST TRAINING ASSESSMENT
EFFECTIVE CUSTOMIZATION OF TRAINING METHODOLOGIES
COMPUTER LAB SETUP
AFTER - CLASS ONLINE ASSISTANCE
CORPORATE TRAINING & PRESENTATION SKILLS
ON-SITE TRAINING PREPARATION
DEVELOPING AND ENHANCING TRAINING MATERIAL
TITLES: INFORMATION TECHNOLOGY TRAINING
COURSES
AUTOCAD TRAINING COURSES
TITLES: JOB SEARCH SKILLS
COURSES
ADVANCED INTERVIEW SKILLS & TECHNIQUES
JOB PORTFOLIO CREATION SKILLS
JOB SEARCH SKILLS DEVELOPMENT
PERSONAL EXCELLENCE
MAXIMIZING LEADERSHIP IMPACT TO INFLUENCE PEOPLE & DRIVE RESULTS
TITLES: LEADERSHIP
COURSES
COACHING AND MENTORING
GIVING EFFECTIVE FEEDBACK
GOAL SETTING SKILLS
SELF-LEADERSHIP SKILLS DEVELOPMENT
EMPLOYEE MOTIVATION
BUSINESS LEADERSHIP SKILLS
SUPERVISOR LEADERSHIP SKILLS
TITLES: LOGISTICS
COURSES
WAREHOUSE MANAGEMENT
INVENTORY MANAGEMENT
GLOBAL & DOMESTICS LOGISTICS
OPTIMIZING INVENTORY SPARE PARTS
.png)
TITLES: MEETINGS AND EVENTS
COURSES
MEETING MANAGEMENT SKILLS
CONFERENCE AND EVENT MANAGEMENT
MINUTE TAKING SKILLS
TITLES: MANDARIN TUTORING & TRAINING
COURSES
BASIC MANDARIN
INTERMEDIATE MANDARIN
ADVANCE MANDARIN
CORPORATE MANDARIN TUTORING & TRAINING
TITLES: MICROSOFT OFFICE 2010 & 2013
COURSES
MS WORD (BASIC)
MS EXCEL (BASIC)
MS POWER POINT (BASIC)
MS ACCESS (BASIC)
MS OUTLOOK (BASIC)
MS WORD (INTERMEDIATE)
MS EXCEL (INTERMEDIATE)
MS POWER POINT (INTERMEDIATE)
MS ACCESS (INTERMEDIATE)
MS OUTLOOK (INTERMEDIATE)
MS WORD (ADVANCE)
MS EXCEL (ADVANCE)
MS POWER POINT (ADVANCE)
MS ACCESS (ADVANCE)
MS OUTLOOK (ADVANCE)
TITLES: MARKETING
COURSES
PERSONAL BRAND BUILDING & DEVELOPMENT
CORPORATE BRANDING
RESEARCH SKILLS DEVELOPMENT
SALES & MARKETING
COMMUNICATIONS FOR SMALL BUSINESS QWNERS
MARKETING FOR SMALL BUSINESSES
BUDGETING FOR MANAGERS
TITLES: MD QUALITY MANAGEMENT SYSTEM
COURSES
MD QUALITY MANAGEMENT SYSTEM
TITLES: NEGOTIATION SKILLS
COURSES
NEGOTIATION SKILLS & TECHNIQUES
INFLUENCE AND PERSUASION SKILLS
.jpg)
TITLES: OPERATION MANAGEMENT
COURSES
COMMUNICATING CONFIDENTLY
EFFECTIVE DELEGATION SKILLS
KEY PERFORMANCE INDICATORS
KNOWLEDGE MANAGEMENT
LEADERSHIP MANAGEMENT
MANAGER MANAGEMENT
MANAGING WORKPLACE ANXIETY
MEETING & CONFERENCE MANAGEMENT
MOTIVATING SUBORDINATES
PERFORMANCE MANAGEMENT
PROJECT MANAGEMENT
STRATEGIC & ORGANIZATION MANAGEMENT
STRATEGIC OPERATION PLANNING
SUCCESSFUL CRITICAL THINKING
SUPPLY CHAIN MANAGEMENT
TARGET & APPRAISING PERFORMANCE
TEAMWORK & TEAM BUILDING
TITLES: PROBLEM SOLVING
COURSES
PROBLEM SOLVING & DECISION MAKING
CRITICAL THINKING SKILLS DEVELOPMENT
INNOVATIVE & CREATIVE THINKING SKILLS
PROBLEM SOLVING SKILLS AND CREATIVE THINKING
ANALYTICAL & CREATIVE THINKING SKILLS
EFFECTIVE PROBLEM-SOLVING TECHNIQUE
POSITIVE THINKING
TITLES: PROCESS MANAGEMENT
COURSES
BUSINESS PROCESS MANAGEMENT SKILLS
BALANCED SCORECARD APPROACH
KNOWLEDGE MANAGEMENT
ON BOARDING PROCESS
WORKPLACE TECHNOLOGY ISSUES AND BEST PRACTICES
.jpg)
TITLES: PUBLIC SPEAKING
COURSES
OVERCOMING PUBLIC SPEAKING FEARS
PUBLIC SPEAKING SKILLS DEVELOPMENT
PUBLIC SPEAKING PRESENTATION SKILLS
TITLES: PROJECT MANAGEMENT
COURSES
RISK ASSESSMENT AND RISK MANAGEMENT
ROOT CAUSE ANALYSIS
PROJECT MANAGEMENT – GENERAL
PROJECT MANAGEMENT – AUDITING
PROJECT MANAGEMENT – SERVICES
PROJECT MANAGEMENT – LEADERSHIP & COMMUNICATIONS
PROJECT MANAGEMENT – TEAM MEMBERS
PROJECT MANAGEMENT – RISK MANAGEMENT
TITLES: POST GRADUATES
COURSES
PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF)
MANAGING UPWARDS FOR GRADUATES
CULTIVATE AN “ENTREPRENEURIAL SPIRIT”
GETTING READY FOR THE “REAL WORLD”
GRADUATES EXCELLENCE PROGRAMME
GRADUATES SURVIVAL TRAINING IN CORPORATE
PERSONAL GROOMING AND BUSINESS ETIQUETTE
COMMUNICATION SKILLS
CONFLICT MANAGEMENT AND RESOLUTION
EFFECTIVE BUSINESS WRITING
EFFECTIVE PRESENTATION SKILLS
DEVELOPING LEADERSHIP SKILLS
DEVELOPING ENTREPRENEURSHIP SKILLS
RESUME WRITING AND HANDLING INTERVIEWS
ROOT CAUSE ANALYSIS
TITLES: PROCESS IMPROVEMENT (IPC)
COURSES
J-STD-001 – REQUIREMENTS FOR SOLDERED ELECTRICAL AND ELECTRONIC ASSEMBLIES
IPC-A-610 – ACCEPTABILITY OF ELECTRONIC ASSEMBLIES (PCBA)
IPC/WHMA-A-620 – REQUIREMENTS AND ACCEPTANCE FOR CABLE AND WIRE HARNESS ASSEMBLIES
IPC-7711B/7721B – REWORK, MODIFICATION AND REPAIR OF ELECTRONIC ASSEMBLIES
TITLES: QUALITY MANAGEMENT IMPLEMENTS
COURSES
FMEA (FAILURE MODE EFFECT ANALYSIS)
KANBAN WORK METHODOLOGIES
ATEX (EXPLOSIVE ATMOSPHERES-EXPLOSION PREVENTION & PROTECTION (BS EN 1127-1; 2011)
PROBLEM SOLVING THROUGH INNOVATION OF 6 SIGMA
UNDERSTANDING / IMPLEMENTATION ON UL REQUIREMENTS – UNDERWRITER LABORATORIES
UNDERSTANDING / IMPLEMENTATION ON CSA - CANADIAN SAFETY AUTHORITY
CUSTOMER SATISFACTION TRAINING COURSE
APQP - ADVANCED PRODUCT QUALITY PLANNING
PPAP - PRODUCTION PART APPROVAL PROCESS
STATISTICAL PROCESS CONTROL (SPC)
CREATIVE THINKING WORK FORCE
SUPERVISORY MANAGEMENT
BASIC PRODUCT RELIABILITY
AWARENESS & UNDERSTANDING ON ESD- ELECTROSTATIC SENSITIVE DISCHARGE
EOS- ELECTRICAL OVERSTRESS
TOTAL QUALITY MANAGEMENT COURSE (TQM)
SOLVING CHRONIC QUALITY THROUGH DOE METHODS
8D (8 DISCIPLINE) CORRECTIVE ACTION & ROOT CAUSE ANALYSIS
PROBLEM SOLVING AND DECISION-MAKING SKILLS C
QCC TECHNIQUE FOR LEADERSHIP COURSE
PRACTICAL 7 NEW QC TOOLS TRAINING
LEADERSHIP COMMUNICATION, PLANNING & CONTROL
EFFECTIVE COST REDUCTION FOR DESIGN OF JIGS & FIXTURES
LEAN PRODUCTION FOR SUPERVISOR & LINE LEADERS
TITLES: SECURITY GUARDS
COURSES
BUSINESS WRITING SKILLS & COMMUNICATION SKILLS
BASIC SURVEILLANCE AND CCTV SYSTEMS
TITLES: SALES
COURSES
STRATEGIC MANAGEMENT – EFFECTIVE CONCEPTS AND MODELS
STRATEGIC THINKING, PLANNING & IMPLEMENTATION
DELIVERING EFFECTIVE PRESENTATIONS
STRATEGIC MARKET PLAN
ENHANCING PRESENTATION SKILLS
EFFECTIVE PLANNING AND IMPLEMENTATION FOR MARKETING
SALES RELATIONSHIP BUILDING
SALES PRESENTATIONS
HANDLING SALES OBJECTIONS
SALES PROSPECTING & LEAD GENERATION
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
CALL CENTER
TELEMARKETING & TELEPHONE SALES
BODY LANGUAGE SALES TECHNIQUES
NEGOTIATION SKILLS & TECHNIQUES
CORPORATE BRANDING
SALES & MARKETING
PERSONAL BRAND BUILDING & DEVELOPMENT
CORPORATE BRANDING
RESEARCH SKILLS DEVELOPMENT
COMMUNICATIONS FOR SMALL BUSINESS OWNERS
MARKETING FOR SMALL BUSINESSES
BUDGETING FOR MANAGERS
TITLES: SECRETARIAL & ADMINISTRATIVE
COURSES
CORPORATE EMAIL AT WORKPLACE
CUSTOMER SERVICE AND MANAGING TELEPHONE
DOCUMENTATION SKILLS FOR WORKPLACE
EFFECTIVE BUSINESS COMMUNICATION
MANAGING SUCCESSFUL RELATIONSHIP
.jpg)
TITLES: SUPERVISORS AND MANAGERS
COURSES
SUPERVISOR SKILLS
PROFESSIONAL SUPERVISOR SKILLS
HUMAN RESOURCES (HR)
DELEGATION SKILLS
INVENTORY MANAGEMENT
MANAGING DIFFICULT CONVERSATIONS
GIVING EFFECTIVE FEEDBACK
MANAGING THE VIRTUAL WORKPLACE
PRESSURE MANAGEMENT
EMPLOYEE PERFORMANCE MANAGEMENT
PERFORMANCE REVIEW
SUPERVISOR LEADERSHIP SKILLS
TITLES: TRAIN THE TRAINER
COURSES
HRD Corp TTT CERTIFICATION
HRD Corp TTT ACCREDITATION
HRD Corp TTT PROGRAMME
COURSES
NEW & BEGINNER TRAINER
EMPLOYEE TRAINER TRAINING TECHNIQUES
ACTIVITIES AND GAMES FOR TRAINING
TRAINING PROGRAM DEVELOPMENT
FACILITATION SKILLS TRAINING
ADVANCED SKILLS FOR THE PRACTICAL TRAINER
LIFE DESIGN PROGRAM
MAKING TRAINING STICK
TITLES: STRATEGIC BUSINESS MANAGEMENT
COURSES
BUSINESS ETIQUETTE & PERSONAL GROOMING
BUSINESS SUCCESSION PLANNING
BUSINESS WRITING
CORPORATE PROFESSIONALISM
CREATIVE THINKING & DECISION MAKING
CUSTOMER & QUALITY VALUATION
EFFECTIVE INTER-INTRAPERSONAL SKILLS
EMAIL FOR ENTREPRENEURS
MEDIA & PUBLIC RELATIONS
OPERATION MANAGEMENT
TITLES: TALENT MANAGEMENT
COURSES
INTERVIEW SKILLS & TECHNIQUES
EMPLOYEE ORIENTATION
GIVING EFFECTIVE FEEDBACK
ON BOARDING PROCESS
BUSINESS SUCCESSION PLANNING
EMPLOYEE PERFORMANCE MANAGEMENT
PERFORMANCE REVIEW
TITLES: TEAM BUILDING
COURSES
TEAM BUILDING
CONFLICT RESOLUTION SKILLS
ADVANCED TEAM BUILDING SKILLS
EMPLOYEE MOTIVATION
SUPERVISOR LEADERSHIP SKILLS
TITLES: TRAINING PROGRAMS IN MALAY LANGUAGE (KURSUS-KURSUS BM)
COURSES
7 KEMAHIRAN PENYELIA EFEKTIF
KECEMERLANGAN DALAM PENGURUSAN DIRI DAN PENGURUSAN MASA
KECEMERLANGAN DALAM PERKHIDMATAN KAUNTER DAN TELEFON
KEMAHIRAN BERKOMUNIKASI BAGI PEKERJA
KEMAHIRAN MENERAPKAN TIPS MOTIVASI PEKERJA ALAF MODEN
PEMBANGUNAN KEUSAHAWANAN YANG BERWIBAWA
PEMIMPIN CEMERLANG & SEMANGAT KERJASAMA
PEMIMPIN CEMERLANG & SEMANGAT KERJASAMA
TEKNIK MENANGANI KONFLIK DI TEMPAT KERJA
PENYELESAIAN MASALAH & PENAAKUL KEPUTUSAN
PERKHIDMATAN PELANGGAN BERKUALITI
MENERAPKAN KUALITI PENGELUARAN & PELANGGAN DI KALANGAN PEKERJA
MENGAWAL SISTEM PERSONALITI PEKERJA
TITLES: WRITING
COURSES
LANGUAGE AND WRITING
REPORT WRITING FOR BUSINESS AND PROFESSIONAL PURPOSES
BUSINESS WRITING SKILLS
BUSINESS WRITING SKILLS & COMMUNICATION SKILLS
EFFECTIVE BUSINESS WRITING
EMAIL WRITING
EFFECTIVE REPORT
MALAY LANGUAGE
BUSINESS WRITING SKILLS DEVELOPMENT
WRITING REPORTS AND PROPOSALS
ADVANCED WRITING SKILLS
COURSE DURATION
8 Hours days 50% theory, 50% practical/demonstration.
16 Hours days 50% theory, 50% practical/demonstration.
CERTIFICATION
Certificate will be given to the participants who completed the training program and passed the practical and writing test.
CERTIFICATION BODY (UK & SGS)
For ISO
TTT HRD CORPORATION CERTIFICATION
For TRAIN THE TRAINER
