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ADVANCED PROFESSIONAL TRAINING & CONSULTANCY PLT
CALL US:
010-9351225 / 016-8444135
TRAINING & CONSULTING IS OUR VISION, MISSION TO EXCELLENCE
TRAINING TO SAVE LIVES
LEGAL ADVISOR
NETTO & CO
Advocate & Solicitors
AFFORDABLE & CERTIFIED TRAINING PROGRAMS
IN-HOUSE/PUBLIC/ON-SITE/ONLINE
REMOTE ONLINE TRAINING
TRAINING & CONSULTANCY
Quality comes first: quality of outcome and process are our top priority. It is our intention that the programme delivery is conducted in a manner that enhances the reputation of APTC, and that the materials and other outcomes reflect credit on all participating organisations. We are a HRDF/PSMB registered Training Provider. Our trainings are claimable under the SBL scheme.
TRAINING & CONSULTANCY
IN-HOUSE/ON-SITE/PUBLIC/REMOTE ONLINE TRAINING
BUSINESS SOLUTIONS SERVICES
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BUSINESS SOLUTIONS CONSULTING
TRAINING SERVICES
TRAINING PROGRAMS
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ADMINISTRATIVE ESSENTIALS
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ADMINISTRATIVE & SECRETARIAL
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BUSINESS PLANNING
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CUSTOMER SERVICE
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CORPORATE
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CONFLICT RESOLUTION
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CAREER DEVELOPMENT
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COMMUNICATIONS
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COMMUNICATIONS & LANGUAGE SKILLS
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EMOTIONAL INTELLIGENCE
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HUMAN RESOURCES
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INFORMATION TECHNOLOGY TRAINING
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JOB SEARCH
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HUMAN RESOURCE
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HUMAN RESOURCES & MANAGEMENT
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MEETING & EVENTS
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MARKETING
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MANDARIN TUTORING
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OPERATION MANAGEMENT
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STRATEGIC BUSINESS MANAGEMENT
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TRAINING PROGRAMS IN MALAY LANGUAGE
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LEADERSHIP
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PROBLEM SOLVING
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PROCESS MANAGEMENT
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PUBLIC SPEAKING
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MICROSOFT 2010-2013
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SUPERVISORS & MANAGERS
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STRATEGIC BUSINESS MANAGEMENT
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SALES
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TALENT MANAGEMENT
- TRAIN THE TRAINER
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TEAM BUILDING
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WRITING
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AEROSPACE QUALITY MANAGEMENT SYSTEM
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CONSTRUCTION MANAGEMENT
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CONSTRUCTION SAFETY AND HEALTH
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EMPLOYEE TRAINING AND DEVELOPMENT
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EMPLOYMENT LAW
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HOTEL MANAGEMENT
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HOSPITALITY & SERVICES
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ISO TRAINING & AUDIT
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IT TRAINING
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LOGISTICS
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MD QUALITY MANAGEMENT SYSTEM
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OCCUPATIONAL SAFETY & HEALTH
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PUBLIC AWARENESS & HEALTH CARE
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PROCESS IMPROVEMENT (IPC)
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PROJECT MANAGEMENT
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POST GRADUATE FOR EMPLOYMENT PURPOSES
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OFFSHORE OIL & GAS
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QUALITY MANAGEMENT IMPLEMENTS
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SPECIALIZED ENGINEERING
- SECURITY GUARDS
ONLINE TRAINING PROGRAMS
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CORPORATE PART
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COMMUNICATION
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COMMUNICATION & LANGUAGE SKILLS
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CUSTOMER SERVICE
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EMOTIONAL INTELLIGENCE
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EMPLOYMENT TRAINING & DEVELOPMENT
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HOTEL MANAGEMENT
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HOTEL/HOSPITALITY MANAGEMENT
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HUMAN RESOURCE
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HUMAN RESOURCE MANAGEMENT
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JOB SEARCH SKILLS
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LEADERSHIP
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MANDARIN TUTORING
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MEETINGS AND EVENTS
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NEGOTIATION SKILLS
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PROBLEM SOLVING
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SUPERVISORS AND MANAGERS
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STRATEGIC BUSINESS MANAGEMENT
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TRAIN THE TRAINER
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TALENT MANAGEMENT
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WRITING
CONSULTANCY SERVICES
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AEROSPACE QUALITY MANAGEMENT SYSTEM
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MD QUALITY MANAGEMENT SYSTEM
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ISO CERTIFICATION FULL IMPLEMENTS
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ISO AUDIT
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PROCESS IMPROVEMENT (IPC)
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CONSULTANCY SERVICES FOR ALL TYPES OF SECTORS
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LEGAL ADVISORY
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SAFETY COMMITTEE
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WEB DESIGNS & DEVELOPMENT
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COMPANY PROFILE WEB DESIGN
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DIGITAL MARKETING
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GRAPHIC DESIGN
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MOBILE APP DEVELOPMENT
IN-HOUSE & ON SITE TRAINING PROGRAMS
MEETING MANAGEMENT SKILLS ADMINISTRATIVE ASSISTANT SKILLS MINUTE TAKING SKILLS
AEROSPACE QUALITY MANAGEMENT SYSTEM
STRATEGIC PLANNING RISK MANAGEMENT SKILLS CRISIS MANAGEMENT BUDGETING FOR MANAGERS BUSINESS SUCCESSION PLANNING
EFFECTIVE BUSINESS COMMUNICATION SKILLS EFFECTIVE REPORT WRITING SKILLS EFFECTIVE PROPOSAL WRITING SKILLS EFFECTIVE PRESENTATION SKILLS EFFECTIVE ENGLISH COMMUNICATION FOR EXECUTIVES EFFECTIVE ENGLISH COMMUNICATION FOR NON-EXECUTIVES MALAY LANGUAGE FOR EXPATRIATES SUCCESSFUL COACHING AND MENTORING SUCCESSFUL TIME MANAGEMENT EFFECTIVE DECISION-MAKING SKILLS SUCCESSFUL ENTREPRENEURSHIP SKILLS MARKETING COMMUNICATION SKILLS MIND MAPPING TECHNIQUES EFFECTIVE NEGOTIATION SKILLS
CHANGE MANAGEMENT (EFFECTIVE CHANGE MANAGEMENT IN ORG.) PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF MATERIAL MANAGEMENT & INVENTORY CONTROL FINANCIAL MANAGEMENT RISK ASSESSMENT AND RISK MANAGEMENT EFFECTIVE TECHNICAL REPORT WRITING EFFECTIVE WAREHOUSE MANAGEMENT 8 D PROBLEM SOLVING AND REPORTING METHOD KAIZEN: LEAN MANUFACTURING CONTINUOUS PROCESS IMPROVEMENT (CPI)
TOTAL QUALITY MANAGEMENT ROOT CAUSE ANALYSIS (RCA) 5 S FOR OPERATION EXCELLENCE INVENTORY STRATEGIC MANAGEMENT COST OF POOR QUALITY (COPQ) QUALITY CONTROL CIRCLES (QCC) 7 QUALITY CONTROL CIRCLES (7 QCC) KANBAN AND JIT IN ACHIEVING EXCELLENCE OPERATION
CONFLICT MANAGEMENT AND RESOLUTION CONFLICT MANAGEMENT EMPLOYEE DISPUTE RESOLUTION TITLES CONFLICT RESOLUTION CONFLICT RESOLUTION SKILLS MANAGING DIFFICULT CONVERSATIONS
CAREER COUNSELLING SELF ESTEEM IMPROVEMENT AND ASSERTIVENESS GOAL SETTING SKILLS SELF-LEADERSHIP SKILLS DEVELOPMENT WORKPLACE TECHNOLOGY ISSUES PLANNING & SCHEDULING SKILLS FOR MANAGERS PROFESSIONAL TIME MANAGEMENT SKILLS BUSINESS ETIQUETTE
RESEARCH SKILLS DEVELOPMENT WRITING REPORTS AND PROPOSALS ADVANCED WRITING SKILLS BUSINESS WRITING SKILLS DEVELOPMENT TIME & TASK MANAGEMENT SKILLS DEVELOPMENT INSPIRING POSITIVE WORK ATTITUDE
REMOTE ONLINE TRAINING PROGRAMS
CHANGE MANAGEMENT (EFFECTIVE CHANGE MANAGEMENT IN ORG.) PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF MATERIAL MANAGEMENT & INVENTORY CONTROL FINANCIAL MANAGEMENT RISK ASSESSMENT AND RISK MANAGEMENT EFFECTIVE TECHNICAL REPORT WRITING EFFECTIVE WAREHOUSE MANAGEMENT 8 D PROBLEM SOLVING AND REPORTING METHOD KAIZEN: LEAN MANUFACTURING CONTINUOUS PROCESS IMPROVEMENT (CPI)
TOTAL QUALITY MANAGEMENT ROOT CAUSE ANALYSIS (RCA) 5 S FOR OPERATION EXCELLENCE INVENTORY STRATEGIC MANAGEMENT COST OF POOR QUALITY (COPQ) QUALITY CONTROL CIRCLES (QCC) 7 QUALITY CONTROL CIRCLES (7 QCC) KANBAN AND JIT IN ACHIEVING EXCELLENCE OPERATION
EFFECTIVE COMMUNICATION SKILLS BUSINESS COMMUNICATION EFFECTIVE COMMUNICATION AT WORKPLACE EFFECTIVE PRESENTATION SKILLS ACTIVE LISTENING BUSINESS ETIQUETTE NETWORKING FOR SUCCESS GIVING EFFECTIVE FEEDBACK WORKPLACE COMMUNICATION SKILLS MANAGING DIFFICULT CONVERSATIONS TELEPHONE TECHNIQUES ENGLISH FOR EXECUTIVES
ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST COMMUNICATE WITHOUT FEAR CROSS-CULTURAL COMMUNICATION EFFECTIVE TELE-CONFERENCE COMMUNICATION EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS FOR CON-CALL MEETING ENGLISH FOR HOSPITALITY INDUSTRY INTRA & INTERPERSONAL SKILLS ESSENTIAL BODY LANGUAGE MANAGING GLOBAL TALENT
PERSONALITIES & ORGANIZATIONAL COMMUNICATION PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (BUSINESS RELATIONS) PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (EMPLOYEES RELATIONSHIP) PRACTICAL ENGLISH FOR EMPLOYEES PRACTICAL PRESENTATION IN 24 HOURS PUBLIC SPEAKING WITH IMPACT
CALL CENTRE TELEMARKETING & TELEPHONE SALES MANAGING CUSTOMER SERVICE CUSTOMER SERVICE HANDLING TODAY’S DIFFICULT CUSTOMERS MANAGING THE FRONT OFFICE MANAGING TELEPHONE ETIQUETTE INTRODUCTORY TO OFFICE ADMINISTRATION SKILLS STRESS GET-AWAY: FACIAL & PERSONAL MAKEUP ESSENTIALS OF TRAINING & DEVELOPMENT KNOWLEDGE IS ORGANISATIONAL WEALTH: HOW TO ENCOURAGE EMPLOYEES TO SHARE JOB KNOWLEDGE? COACHING CREATE SUCCESS CREATIVE PROBLEM SOLVING & DECISION MAKING CREATIVE PROBLEM SOLVING LEADERSHIP SKILL
SUPERVISOR SKILLS PROFESSIONAL SUPERVISOR SKILLS HUMAN RESOURCES (HR) DELEGATION SKILLS INVENTORY MANAGEMENT MANAGING DIFFICULT CONVERSATIONS GIVING EFFECTIVE FEEDBACK MANAGING THE VIRTUAL WORKPLACE PRESSURE MANAGEMENT EMPLOYEE PERFORMANCE MANAGEMENT PERFORMANCE REVIEW SUPERVISOR LEADERSHIP SKILLS
LEADERSHIP FOR GROWING EXECUTIVES LEADING EFFECTIVE ORGANIZATIONAL CHANGE SUPERVISORY AND LEADERSHIP PROGRAMME DEVELOPING LEADERSHIP SKILLS LEADING EFFECTIVE ORGANIZATIONAL CHANGE EFFECTIVE SUPERVISORY SKILLS SUPERVISORY SKILLS TIME MANAGEMENT PLANNING & COORDINATING CREATIVE THINKING FOR PROBLEM SOLVING
EFFECTIVE INTRA AND INTERPERSONAL SKILLS -BUILDING SUCCESSFUL WORK RELATIONSHIP CUSTOMER SERVICE MINDSET-CREATING A WIN-WIN SOLUTIONS COACHING SKILLS HABITS OF HIGHLY EFFECTIVE PEOPLE COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST COMMUNICATE WITHOUT FEAR CROSS-CULTURAL COMMUNICATION EFFECTIVE TELE-CONFERENCE COMMUNICATION CHANGE MANAGEMENT EFFECTIVE SUPERVISORY SKILLS
PUBLIC TRAINING PROGRAMS
EFFECTIVE COMMUNICATION SKILLS BUSINESS COMMUNICATION EFFECTIVE COMMUNICATION AT WORKPLACE EFFECTIVE PRESENTATION SKILLS ACTIVE LISTENING BUSINESS ETIQUETTE NETWORKING FOR SUCCESS GIVING EFFECTIVE FEEDBACK WORKPLACE COMMUNICATION SKILLS MANAGING DIFFICULT CONVERSATIONS TELEPHONE TECHNIQUES ENGLISH FOR EXECUTIVES
CALL CENTRE TELEMARKETING & TELEPHONE SALES MANAGING CUSTOMER SERVICE CUSTOMER SERVICE HANDLING TODAY’S DIFFICULT CUSTOMERS MANAGING THE FRONT OFFICE MANAGING TELEPHONE ETIQUETTE INTRODUCTORY TO OFFICE ADMINISTRATION SKILLS STRESS GET-AWAY: FACIAL & PERSONAL MAKEUP ESSENTIALS OF TRAINING & DEVELOPMENT KNOWLEDGE IS ORGANISATIONAL WEALTH: HOW TO ENCOURAGE EMPLOYEES TO SHARE JOB KNOWLEDGE? COACHING CREATE SUCCESS CREATIVE PROBLEM SOLVING & DECISION MAKING CREATIVE PROBLEM SOLVING LEADERSHIP SKILL
SUPERVISOR SKILLS PROFESSIONAL SUPERVISOR SKILLS HUMAN RESOURCES (HR) DELEGATION SKILLS INVENTORY MANAGEMENT MANAGING DIFFICULT CONVERSATIONS GIVING EFFECTIVE FEEDBACK MANAGING THE VIRTUAL WORKPLACE PRESSURE MANAGEMENT EMPLOYEE PERFORMANCE MANAGEMENT PERFORMANCE REVIEW SUPERVISOR LEADERSHIP SKILLS
LEADERSHIP FOR GROWING EXECUTIVES LEADING EFFECTIVE ORGANIZATIONAL CHANGE SUPERVISORY AND LEADERSHIP PROGRAMME DEVELOPING LEADERSHIP SKILLS LEADING EFFECTIVE ORGANIZATIONAL CHANGE EFFECTIVE SUPERVISORY SKILLS SUPERVISORY SKILLS TIME MANAGEMENT PLANNING & COORDINATING CREATIVE THINKING FOR PROBLEM SOLVING
EFFECTIVE INTRA AND INTERPERSONAL SKILLS -BUILDING SUCCESSFUL WORK RELATIONSHIP CUSTOMER SERVICE MINDSET-CREATING A WIN-WIN SOLUTIONS COACHING SKILLS HABITS OF HIGHLY EFFECTIVE PEOPLE COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST COMMUNICATE WITHOUT FEAR CROSS-CULTURAL COMMUNICATION EFFECTIVE TELE-CONFERENCE COMMUNICATION CHANGE MANAGEMENT EFFECTIVE SUPERVISORY SKILLS
ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION ENGLISH FOR HOSPITALITY INDUSTRY ESSENTIAL BODY LANGUAGE EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS FOR CON-CALL MEETING BUSINESS ETIQUETTE
COMMUNICATION CUSTOMER SERVICE FOR HOSPITALITY MARKETING MANAGEMENT FINANCIAL MANAGEMENT BUSINESS POLICY PREDICTIVE AND PREVENTIVE MAINTENANCE MANAGEMENT OPERATIONS MANAGEMENT PRINCIPLES OF MANAGEMENT INFORMATION SYSTEMS PERSONAL APPEARANCE & BUSINESS ETIQUETTE ACHIEVING EXCELLENCE IN CUSTOMER SERVICE
TRAIN THE TRAINERS LEADERSHIP SKILLS FOR MANAGERS FRONT OFFICE MANAGEMENT EFFECTIVE TIME MANAGEMENT IN SERVICE INDUSTRY BUSINESS SUCCESSION PLANNING HOSPITALITY MANAGEMENT DEVELOPING LEADERSHIP SKILLS EFFECTIVE COMMUNICATION
CALL CENTER EFFECTIVENESS TRAINING COMPLAINT MANAGEMENT CONSULTING & COACHING SERVICE CUSTOMER SERVICE EXCELLENCE EMPLOYEES SUCCESSION GROOMING FRONT OFFICE CARE HOSPITALITY SERVICE TEAMWORK INTRA-INTERPERSONAL SKILLS FOR HOTELIERS KNOWLEDGE & SKILLS BUILDING FOR MANAGEMENT MANAGING CUSTOMER CONFLICT