CHANGE MANAGEMENT (EFFECTIVE CHANGE MANAGEMENT IN ORG.) PERSONAL AND PROFESSIONAL COACHING (UNDER DEVELOPMENT STAFF MATERIAL MANAGEMENT & INVENTORY CONTROL FINANCIAL MANAGEMENT RISK ASSESSMENT AND RISK MANAGEMENT EFFECTIVE TECHNICAL REPORT WRITING EFFECTIVE WAREHOUSE MANAGEMENT 8 D PROBLEM SOLVING AND REPORTING METHOD KAIZEN: LEAN MANUFACTURING CONTINUOUS PROCESS IMPROVEMENT (CPI)

TOTAL QUALITY MANAGEMENT ROOT CAUSE ANALYSIS (RCA) 5 S FOR OPERATION EXCELLENCE INVENTORY STRATEGIC MANAGEMENT COST OF POOR QUALITY (COPQ) QUALITY CONTROL CIRCLES (QCC) 7 QUALITY CONTROL CIRCLES (7 QCC) KANBAN AND JIT IN ACHIEVING EXCELLENCE OPERATION

EFFECTIVE COMMUNICATION SKILLS BUSINESS COMMUNICATION EFFECTIVE COMMUNICATION AT WORKPLACE EFFECTIVE PRESENTATION SKILLS ACTIVE LISTENING BUSINESS ETIQUETTE NETWORKING FOR SUCCESS GIVING EFFECTIVE FEEDBACK WORKPLACE COMMUNICATION SKILLS MANAGING DIFFICULT CONVERSATIONS TELEPHONE TECHNIQUES ENGLISH FOR EXECUTIVES

ASSERTIVENESS & SELF CONFIDENCE COMMUNICATION COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST COMMUNICATE WITHOUT FEAR CROSS-CULTURAL COMMUNICATION EFFECTIVE TELE-CONFERENCE COMMUNICATION EFFECTIVE TELEPHONE ETIQUETTE & PRESENTATIONS FOR CON-CALL MEETING ENGLISH FOR HOSPITALITY INDUSTRY INTRA & INTERPERSONAL SKILLS ESSENTIAL BODY LANGUAGE MANAGING GLOBAL TALENT

PERSONALITIES & ORGANIZATIONAL COMMUNICATION PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (BUSINESS RELATIONS) PERSUADING, NEGOTIATING AND INFLUENCING SKILLS (EMPLOYEES RELATIONSHIP) PRACTICAL ENGLISH FOR EMPLOYEES PRACTICAL PRESENTATION IN 24 HOURS PUBLIC SPEAKING WITH IMPACT

CALL CENTRE TELEMARKETING & TELEPHONE SALES MANAGING CUSTOMER SERVICE CUSTOMER SERVICE HANDLING TODAY’S DIFFICULT CUSTOMERS MANAGING THE FRONT OFFICE MANAGING TELEPHONE ETIQUETTE INTRODUCTORY TO OFFICE ADMINISTRATION SKILLS STRESS GET-AWAY: FACIAL & PERSONAL MAKEUP ESSENTIALS OF TRAINING & DEVELOPMENT KNOWLEDGE IS ORGANISATIONAL WEALTH: HOW TO ENCOURAGE EMPLOYEES TO SHARE JOB KNOWLEDGE? COACHING CREATE SUCCESS CREATIVE PROBLEM SOLVING & DECISION MAKING CREATIVE PROBLEM SOLVING LEADERSHIP SKILL

SUPERVISOR SKILLS PROFESSIONAL SUPERVISOR SKILLS HUMAN RESOURCES (HR) DELEGATION SKILLS INVENTORY MANAGEMENT MANAGING DIFFICULT CONVERSATIONS GIVING EFFECTIVE FEEDBACK MANAGING THE VIRTUAL WORKPLACE PRESSURE MANAGEMENT EMPLOYEE PERFORMANCE MANAGEMENT PERFORMANCE REVIEW SUPERVISOR LEADERSHIP SKILLS

LEADERSHIP FOR GROWING EXECUTIVES LEADING EFFECTIVE ORGANIZATIONAL CHANGE SUPERVISORY AND LEADERSHIP PROGRAMME DEVELOPING LEADERSHIP SKILLS LEADING EFFECTIVE ORGANIZATIONAL CHANGE EFFECTIVE SUPERVISORY SKILLS SUPERVISORY SKILLS TIME MANAGEMENT PLANNING & COORDINATING CREATIVE THINKING FOR PROBLEM SOLVING

EFFECTIVE INTRA AND INTERPERSONAL SKILLS -BUILDING SUCCESSFUL WORK RELATIONSHIP CUSTOMER SERVICE MINDSET-CREATING A WIN-WIN SOLUTIONS COACHING SKILLS HABITS OF HIGHLY EFFECTIVE PEOPLE COMMUNICATE EFFECTIVELY: LEARN SKILLS FROM THE BEST COMMUNICATE WITHOUT FEAR CROSS-CULTURAL COMMUNICATION EFFECTIVE TELE-CONFERENCE COMMUNICATION CHANGE MANAGEMENT EFFECTIVE SUPERVISORY SKILLS